FAQ

A custom orthotic is designed to align the foot and ankle into the most anatomically efficient position. They look like insoles but are biomechanical medical devices custom-made to correct your specific foot imbalance. Custom orthotics work on your feet much like glasses work on your eyes - they reduce stress and strain on your body by bringing your feet back into proper alignment. The custom orthotics’ graphite body helps realign the foot by redirecting and reducing certain motion that takes place during the gait cycle. Custom orthotics fit into your shoes as comfortably as an insole, and they have the advantage of being made from precise dynamic gait scans.

Your health care practitioner can prescribe custom orthotics to help correct your specific foot and body imbalance. Also, you can help your health care practitioner by providing details of any foot, leg, or back problems and even by simply asking if your feet could be part of the problem. However, a doctor's referral isn't required to book an appointment for a free fitting to see how we can help your foot pain.

The more you wear your custom orthotics, the more benefit you will get out of them. We will go over a treatment plan that ensures you wear your orthotics in the best shoes for different situations/activities to maximize their benefit.

Custom orthotics work to realign the structure of your foot, so you may feel pressure in some areas as the custom orthotic attempts to do its job. For this reason, custom orthotics should be worn an hour a day, increasing an hour with each day for 2 weeks. We recommend regular weight-bearing activities for the first two weeks. However, we recommend not wearing the new orthotics for athletic games or workouts until the two-week break-in period is up.

For the most part, any shoe that has a removable insole will work with your custom orthotic. Just remove the insole that came with the shoe and replace it with the custom orthotic. Our clinicians are happy to discuss and recommend proper footwear at your appointment.

Custom orthotics will not reduce muscle tone. Instead, they will help position your foot so you will be using the right muscles at the right time, minimizing fatigue and allowing your muscles to be used more efficiently.

Patients typically pay upfront. Until you’ve been seen for a free fitting, we don't know your diagnosis. After your fitting, we'll help you file the paperwork with your insurance.